Loyalty & Customer Engagement Solutions for Restaurants

An all-in-one platform to manage loyalty, marketing, and customer engagement across every channel—complete with your own branded mobile app.

Getting customers in the door is just the beginning—the real challenge is bringing them back.
As your business grows, disconnected systems make loyalty and marketing hard to manage. Retailarc unifies customer acquisition and retention in one seamless platform.

Members can earn and redeem rewards with every purchase—whether at POS, via QR, kiosks, or your branded member app—enjoying a consistent experience at every touchpoint.

With flexible loyalty rules, built-in marketing tools, and intuitive management, you can easily run campaigns and scale your loyalty strategy as your business expands.

Fragmented Systems Make Loyalty Hard to Execute

First-time customers rarely return without strong loyalty incentives

Integrated loyalty solutions that work across all ordering channels are hard to find

Promotions are difficult to manage consistently across outlets

Third-party loyalty platforms reduce margins and limit your ownership of customer relationships

Custom-built systems are expensive and require ongoing maintenance

Disconnected systems and third-party limitations make it difficult to run effective, scalable loyalty programs.

Built to Drive Retention, Revenue, and Customer Ownership

Build Direct Customer OwnershipLaunching your own branded App and reduce reliance on third-party platforms for customer engagement.

Drive repeat visits and higher spendUse rewards, tiers, and stored value to encourage more frequent visits and higher spending.

Flexible loyalty program setupConfigure tiers, points, expiry rules, and rewards to fit your business model.

Engage customers directlyReach members with push notifications and in-app messages— no SMS cost.

Manage and scale from one backendSet up once and apply across all channels and outlets—fully self-configurable, no IT support required.

Leverage customer data to grow revenueTrack behavior, identify high-value customers, and run targeted campaigns with full control over your data.

All-in-One Tools to Build, Run, and Scale Loyalty

Manage loyalty and membership through point- and tier-based programs featuring configurable rolling, fixed-date, or permanent tier rules, automatic upgrades and downgrades, and flexible systems for earning purchase points and cash equivalent conversions.

Optimize rewards, coupons, and stored value by enabling points to be used for payments or coupon redemptions, leveraging a robust coupon and promotion engine, driving top-up campaigns with bonus incentives, and providing comprehensive digital wallet and balance tracking.

Integrate omnichannel touchpoints across Retailarc POS, QR ordering, kiosks, and LMS apps to allow customers to earn and use rewards everywhere while maintaining a unified customer profile and transaction history.

Drive marketing and customer engagement through cost-free push notifications, in-app messages, and targeted campaigns segmented by tier, while efficiently managing promotions and bulk coupon dispatches.

Accelerate growth and member referrals by incentivizing both referrers and new customers, while offering escalating rewards to members as they successfully refer more friends who make a purchase.

Elevate the customer app and experience by delivering branded iOS and Android mobile apps for loyalty and perks that support mobile ordering across multiple stores, table reservations, queue ticketing, and member-only event bookings.

Maximize revenue and ticketing capabilities by selling event or workshop tickets directly in-app, utilizing QR-based passes for seamless on-site validation via Retailarc POS, and tracking real-time usage through comprehensive backend reporting.

Unlock actionable analytics and insights by evaluating customer spend and visit metrics, identifying high-value customers based on frequency and average check, tracking member lifecycles from active to recovery states, and generating precise reports on campaign and coupon performance.

Designed for Restaurants That Want Smart Loyalty

Multi-outlet restaurant groupsCentralize loyalty programs with consistent rewards and engagement across all locations.

Restaurant chains and brandsBuild strong customer relationships while scaling operations

Food courts & multi-brand operatorsShare loyalty programs across different tenants to drive overall traffic

Cafés & beverage chainsEncourage repeat purchases with loyalty rewards and digital wallet top-up incentives

Simple to Operate. Powerful to Scale.

Single cloud-based backendManage loyalty, campaigns, and customer data in one system—saving you money compared to using multiple tools.

No IT dependencySet up and update programs anytime with an intuitive interface—no extra IT costs.

Branded app fully managedApp store submission, updates, hosting, and maintenance are all handled—no additional in-house IT cost

Built for growthEffortlessly scale to new outlets and channels as your business expands—pay only as you grow

Part of Retailarc ecosystemSeamlessly connects with our POS, QR ordering, kiosks, and app for a complete solution—with no additional API integration fees.

A complete loyalty and customer engagement system—without the high costs or hassles of building your own.

Make Every Customer a Repeat CustomerUnlock more revenue and foster loyalty with Retailarc LMS—engage your customers across every touchpoint.